Home Sponsorship: A Key to Powerful Marketing 1 2007 Education Report 2008 Education Schedule 2008 Operating Council 3 Airlines Shut Down in One Week 3.15.06 Thoughts 3.15.06 TSEA Tips 5.1.07 News 4.15.08, Bits From Bob Become a Speaker at TS2 2008 – THE Industry Event for Exhibit & Event Professionals FREEMAN LAUNCHES CUSTOMER TRAINING PROGRAM FOR PART-TIME SHOW SITE STAFF Krisam Group Announces Ecomomic Stimulus Plan for Meeting Planners TSEA MEMBERS ONLY Aaron Bludworth Joins GES as Vice President of Corporate Events After The Show: Self-Analysis, A Critical Component to Improve Performance April 1 Bits From Bob April 1 Industry News April 1 New Members April 1 Thoughts from the Corner Office April 1 TSEA Tips April 2: TSEA Open House Are You Throwing Money Away? Begin at The Beginning: Three Secrets for Tradeshow Success Best Booth at Expo! Expo!: ARI Bits From Bob 5.1.07 Bits from Bob, Aug. 1, 2007 Bits from Bob, December 17, 2008 Bits from Bob, Feb. 1, 2008 Bits from Bob, Jan. 4, 2008 Bits From Bob, July 1, 2007 Bits From Bob, June 1, 2007 Bits from Bob, Mar. 3, 2008 Bits From Bob, November, 2007 Bits From Bob, October 1, 2007 Bits from Bob, September 1, 2007 Bits from Bob: May 1, 2008 Boothsmanship is Dead: "Preparedness" Reigns Supreme Canon Communications Acquires Pharmapack Carnival Refunds $40 Million Chicago Convention & Tourism Bureau Unveils Online Video Marketing Tool for Customers Cleveland’s I-X Center Expansion Completed in Record Time; Fed Ex Kinko’s Opens Three Gigs in Vegas Creating Customer Evangelists Eight Effortless Exercises to Improve Trade show Performance Elaine Cohen Named Finalist in Stevie Awards for Women in Business Emap To Sell Events Division for $1.97 Billion ENK International to Acquire WSA Global Holdings LLC Exhibiting the Easy Way Exhibition Industry Revenue Grows 11.3 Percent in Second Quarter of 2007 Fairmont and WWF Join Forces to Address Climate Change Four Generations In the Marketplace: What This Means For You Freeman Announces Management Changes Freeman Recycles 25 Million Square Feet of Used Carpet Gaining Corporate Support GES® Acquires Ethnometrics Business Good Shows in Bad Times: Exhibiting When Your Industry is in Crisis Great Connection Weekend: The Master's Retreat Greenhill SAVP Completes Investment in BDMetrics, Inc. Help Wanted! Hey, You - Exhibitor Manners at a Trade Show Hortec 2008 Postponed; Food Tec Middle East and Food + Hospitality Middle East Rescheduled Hot Button Exhibiting How to Avoid Eating Your Words: 10 Essentials for Networking at Tradeshows and Events How to Avoid Eating Your Words: Ten Essentials for Networking at Tradeshows and Events How to Stand Out on the Job and in the Booth Hyatt Meetings Take Two Offer Ian Twentey Named Experient Eastern Region Senior Vice President iBAHN and IAEE Services, Inc. Launch World-Class Converged Network Industry Expert Harris Schanhaut is Available for Hire Industry News, August 15, 2007 Industry News, July 7, 2007 Industry News, June 15, 2007 Industry News, Mar. 3, 2007 It's Not What You Say, It's How You Say It: Body Language at Tradeshows ITN International Scores Judy Fairbanks as Vice President of Marketing JetBlue Now Offering Refundable Fares Jones Joins 3D Exhibits as Sr. VP, Client Results Strategist Las Vegas Sands Completes Initial Funding for Singapore's Marina Bay Sands Learn More About Your TSEAConnect Mack Brooks Exhibitions Announces the Acquisition of the International Converting Exhibition (ICE) Series Meeting Planners Rate Toronto Top Canadian City Member-of-the-Month, Bob Dallmeyer National Capitol Area Chapter Launched New Washington D.C. Chapter to Hold First Meeting January 28 News, April 16, 2007 News, May 15, 2007 Nick’s Cove & Cottages Announces Events Space October's Webinar: Your Booth Staff and the Four Levels Of Proficiency Open Skies: Deal is Sealed Between United States and EU PCMA Names Mark Holmes New Chief Financial Officer Penton Media Reorganizes Reed Exhibitions in the News Remaining Relevant: Tracking Trends for More Effective Exhibiting Revenues Projected to Rise Sandra Pizzarusso Joins Impact Unlimited as Director of Meetings and Events Secrets to Increasing Off-Site Meeting Productivity Sheraton and Four Points by Sheraton Hotels Go Smoke-Free Strategic Acquisition in Fast-growing Dubai Market The Six "P"s of Marketing?! The A-Zs of Exhibiting Overseas The Nielsen Company Names Greg Farrar President of Nielsen Business Media The Power of Asking Questions: 7 Strategies to Discovering what Your Prospects Really Want The Tradeshow Curse The Virtual Trade Show: The Top Four Things You Need To Know The Wearing of the Green: Exhibiting for the Environmentally-Conscious Audience Thoughts From the Corner Office Thoughts from the Corner Office 5.1.07 Thoughts From the Corner Office, April 1, 2008 Thoughts from the Corner Office, April 15, 2008 Thoughts from the Corner Office, April 16, 2007 Thoughts from the Corner Office, Aug. 1, 2007 Thoughts From the Corner Office, August 15, 2007 Thoughts From the Corner Office, Dec. 3, 2007 Thoughts from the Corner Office, December 18, 2007 Thoughts from the Corner Office, Feb. 1, 2008 Thoughts From the Corner Office, Feb. 20, 2008 Thoughts from the Corner Office, Jan. 16, 2008 Thoughts from the Corner Office, Jan. 4, 2007 Thoughts From the Corner Office, July 16, 2007 Thoughts From the Corner Office, June 1, 2006 Thoughts From the Corner Office, June 15, 2007 Thoughts from the Corner Office, Mar. 3, 2008 Thoughts From the Corner Office, May 1, 2008 Thoughts From the Corner Office, May 15, 2007 Thoughts From the Corner Office, Nov. 1, 2007 Thoughts from the Corner Office, Nov. 16, 2007 Torch Passed to Next Generation at Hargrove, Inc. Trump International Hotel & Tower Chicago Debuted January 30 TSEA at Expo! Expo! Dec. 10-12 TSEA Connect Book Club: Stimulating Conversation Underway! TSEA Members: New Discount Affiliation with FCm Travel Solutions TSEA New Members, Aug.1, 2007 TSEA Tips 5.1.07 TSEA Tips, April 16, 2007 TSEA Tips: The Scent of a Show TSEA to Exhibit at Exhibitor 2008 TSEA's Career Center TSEAConnect: the ONLY Online Community of Its Kind TSNN.com Reports Dramatic Increase in Event Interest in 2008's First Quarter Turn Your Team Around: Seven Strategies to Transform Trade Show Performance Valera Global Joins Chicago Climate Exchange, Commits to Offset 100 Percent of Greenhouse Gas Emissions Windy City Chapter Events for 2008 Windy City Logo Contest Windy City News Good Shows in Bad Times: Exhibiting When Your Industry is in Crisis Right now, chances are you’d rather be in any industry than mortgages and home loans. A few months ago, pet foods were on the hot seat, and a good while before that, high tech was under a laser beam of disgruntled scrutiny. Every industry has its good times, when there’s a lot of positive public buzz and money flows like champagne. However, every industry also has its bad times, when scandal and recall and bad business decisions can hamstring an entire sector. What do you do when this happens to you? Is it possible to turn in a great tradeshow performance when everything else is going wrong? Is exhibiting even necessary during these bleak periods? The answers to these questions may surprise you. Read on to discover what you need to know: Here are five strategies you can take when your industry is the one facing hard times. Number One: The Show Must Go On The first step is the simplest. Keep exhibiting! Many times when times are tough and money is in short supply, the tradeshow budget takes the first hit. This can be a very bad decision. Attendees know full well that the industry’s having a rough time long before they get to the tradeshow. They read the same papers you do and face the same challenges you’re encountering. When they come to the show, attendees are looking for two things: what’s new and exciting -- and in times of trouble, who’s still at the show. Maintaining a presence at the tradeshow is a powerful, tangible way to say, “We’re still here, we’re still a player, and we’ll still be here when this slump passes.” Forgo the show and you’re saying that your company doesn’t have the staying power or ability of its competitors. This is one case where out of sight is quite literally out of mind. Maintaining a presence -- even if it’s a downsized, circumspect one -- is essential. Number Two: Take Your Head Out of the Sand It’s important to acknowledge the reality of the industry situation. Attempting to ignore the facts and act as if everything were business as usual can come off as ignorant, wishful thinking. However, the focus should be solution oriented. Position your organization as the one with the vision and strength to lead the way out of the current morass -- or at a minimum, survive it with your head held high. One way to do this is via educational programming. Hosting a speaker or conducting a seminar specifically pinpointing the challenges facing the industry is a great way to showcase yourself as an innovative, problem-solving, forward thinking organization, rather than one bound to the whims of the marketplace. Number Three: Be Positive It’s important that your exhibit team display a positive, upbeat attitude. There are two reasons for this: 1. People are attracted to cheerful, optimistic people. A good attitude conveys confidence and faith in the future -- traits that appeal to customers, vendors, potential partners and investors. No one wants to enter a relationship with someone who doesn’t believe in themselves -- and exhibiting is all about relationship building. Position yourself and your organization as a company that’s ready and willing to face and overcome the current challenges. 2. Business is by its nature cyclical. There will be up times and down times, no matter what field you're in. You can’t tie your organization’s success to that of the market as a whole. Carrying on and making the best decisions possible in the light of circumstances is the method “winners” use -- and they bring that methodology to the show floor. Number Four: Emphasize Value Be sensitive to the challenges attendees are facing. If you’re having a hard time in business, chances are that they are too. This is an opportunity to focus on the value your products and services provide to the attendee -- showcase exactly what they’ll get for their money. During economic downturns, buyers tend to be more price sensitive. Other motivations fall by the wayside before the pressure of the bottom line. Recognize this by focusing your campaign on value. Number Five: Take Notes Competitive intelligence is always important, but seldom as much so as when an entire sector hits hard times. Fortunes can be made and lost in the blink of an eye, which is why it is important to keep a careful eye on what your competitors are doing. Make sure to have one or two qualified staffers walk the show and gather market intelligence. They should take note of who’s there and perhaps more importantly, who isn’t. What are staffers saying? How are they saying it? A staffer’s level of engagement is often directly proportionate to their faith in their employer -- if they’re dour and downbeat, they might be convinced that the future is bleak. Don’t miss out on networking opportunities at this point. Keep ears and eyes open and mouths closed as much as possible -- you’ll often hear inside information after hours that would never be shared on the show floor. Intelligence gathered at shows can help your organization make effective strategic decisions to ride out the industry downturn with some degree of comfort and style. Written by Susan A. Friedmann, CSP, The Tradeshow Coach, Lake Placid, NY. Friedmann is an internationally-recognized expert working with companies to increase their profitability at tradeshows. She has also authored: Riches in Niches: How to Make it BIG in a small Market and Meeting & Event Planning for Dummies. Find more information at www.richesinniches.com.